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Frequently Asked Questions
Find answers to common questions about our products and services.
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We accept returns within 30 days of delivery for items that are damaged or faulty. Items that arrive damaged, items with a manufacturing defect. If your return is approved, we will offer either a refund or a replacement, at our discretion, after the item is received and inspected. We do not accept returns or exchanges for: Incorrect size orders, accidental or mistaken orders, buyer’s remorse, normal wear and tear, Please ensure sizing and order details are correct before completing your purchase. To be eligible for a return: The item must be unused. The item must be in original condition, exactly as received. The item must be returned in its original packaging. Any items returned that do not meet these conditions may be refused. Once we receive your return: The item will be inspected. If approved, a refund or replacement will be processed. Refunds are issued to the original payment method.
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Made-to-Order. Built Different. At BearFit, we don’t mass-produce or cut corners. Every product is made upon order. This allows us to maintain higher quality standards, tighter detail, and a better overall fit and finish — while also reducing unnecessary waste. Because each item is produced specifically for you, shipping times may be longer than standard retail brands that rely on pre-made inventory. This isn’t a delay — it’s a choice. We believe quality, durability, and intention matter more than speed. Thank you for supporting a brand that builds with purpose. BearFit — Unleash the Power Within.
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At this time, BearFit proudly ships within Canada and the United States only. We are a Canadian-owned brand focused on delivering premium, made-to-order athletic apparel across North America. By limiting our shipping locations, we’re able to maintain quality control, reliable delivery standards, and a better overall experience for our community. We appreciate the support and look forward to expanding in the future as BearFit continues to grow.
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Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.
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We accept all major credit card payments through Shop pay.